Thank you for choosing E-Vendr for your wholesale needs. This Shipping Policy outlines important details regarding the processing and delivery of your orders.


1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

  • In cases of high order volume or backordered items, processing may take longer. We will notify you of any delays.


2. Shipping Destinations

We currently ship to:

  • The United Kingdom

  • Select countries in Europe

  • United States (Coming Soon)

If your region is not currently supported, please contact us for custom shipping options.


3. Shipping Methods & Delivery Times

We partner with trusted courier services to ensure reliable delivery. Estimated delivery times:

  • UK: 2–5 business days

  • Europe: 5–10 business days

  • International (upon launch): delivery time may vary based on location

Note: Delivery times are estimates and may vary due to customs, carrier delays, or local factors.


4. Shipping Costs

  • Shipping fees are calculated at checkout based on order weight, size, and destination.

  • Free or discounted shipping may be available on bulk or high-value orders—please refer to specific promotions or contact us for details.


5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your shipment directly through the courier’s website.


6. Duties & Taxes

  • UK & EU customers: VAT may be included or applied at checkout.

  • International customers: You are responsible for any import duties, customs fees, or local taxes that may apply.


7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Please contact wholesale@e-vendr.com within 48 hours of delivery (or expected delivery date).

  • Include your order number, tracking details, and photos (if applicable).

  • We will investigate and resolve the issue promptly with a replacement or refund.


8. Contact Us

For any shipping-related questions or concerns, please reach out to:

E-Vendr Support Team
Email: wholesale@e-vendr.com
Website: www.e-vendr.com